Contact Us

Contact Us

Customer Suport

Please fill out the below form and someone will be in touch as soon as we can (usually within 24hrs M-F).

Please select a category from the above list.

Please select the issue you're having. If none of the selections fit your problem, please select, "Other / Not Listed".

Please let us know where you purchased this product from and please know that we sincerely apologize for you receiving a used product. The only devices sold used would be our Certified Refurbished devices sold on

Please let us know where you purchased this product from so we can easily look up your order.

Please provide your order # if you have it. This will help us find your order to better help you. If you don't have it, no worries, we'll look it up via your last name.

Please select your HUB or Gateway

Please select your Inovelli or Ilumin smart device.

As of 05/25/19, we are not able to give electrical advice due to liabilities. We can provide schematics based off your selection, however, if you can't read them or your wiring is different, then please reach out to a licensed electrician.

Please input the subject of your email/ticket.

Please fill out the section above with how we can help you.


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Inovelli, LLC.
4225 W. Main St. Suite F,
Kalamazoo, MI 49006

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