Warranty & Returns
1 Year Limited Warranty
As awesome as our products are, we get it, sometimes they don't work right. Not to worry. We've got you covered. All Inovelli products come with a one year warranty. This warranty protects you from breakdowns in the material or workmanship under normal use. This warranty is limited in a couple areas. Purchases must be made from Inovelli or an authorized reseller. Also, you need to use the product in a manner directed, (ie: don't use it underwater). The Limited Warranty is valid 12 months from your date of purchase or, in the case of it being a pre-order, 12 months from the date we shipped it to you. If your issue arises past your warranty period, reach out and we will do what we can to help you out.
While we are pretty sure you are going to love your switches, we have a return policy just in case. We will offer a full refund within 45 days of purchase or 45 days from shipment of a pre-order product, provided the product is returned with the following requirements.
- The items must be in new condition.
- Shipped back in the original packaging.
- A proof of purchase is required.
Also make sure your return form is included in the box. The form must have your:
- Order number.
- Contact information.