NZW37 Quick Setup for SmartThings
(Scene Enabled)

Z-Wave Plug - Zwave Plus with Scene Control (NZW36 - Inovelli)

Thank you for your purchase of the NZW37 (Scene Enabled) Smart Plug. If you run into any problems along the way, please contact us. We’re here to help!

Step by Step Instructions – Android

(iOS Users, please click here or scroll down about halfway)

– Step 1 –
Gather Your Materials

Materials Needed:

  • Grounded Outlet
  • Cell Phone or Tablet
  • SmartThings HUB 1.0 or 2.0

Next, we’ll locate an indoor outlet which is grounded and within the recommended distance from your Z-Wave Hub/Gateway.

When you’re ready to select your plug’s location, please move onto, “Step 2”.

Walls, furniture, and other obstructions may affect the communication between the Plug-In Module and your Hub/Gateway, so please keep this in mind when selecting your location.

**If you are having issues pairing your device, please make sure you are within range above. If you are confident you are, please click on the, “Exclusion / Device Removal” tab below to exclude your device first**

-Step 2-
Select Your Location

Please use the below Z-Wave Worksheet to determine whether or not your location is suitable for your Z-Wave device.

Here’s how to use the Z-Wave Worksheet:

  • Go to where you want your switch to be located (or where it’s already located) and look straight towards your HUB (or nearest Z-Wave repeater)
  • Count how many walls, furniture, or other obstructions are in the way and write the down
  • Then use the chart and figures below to figure out if the switch should be within range

Z-Wave Worksheet (from your instructions)
Please use the below to calculate whether or not your switch is within range.
(NOTE: you can ignore the, “Page 2” below — this picture is taken from our instruction manual):

 

A Note on Max Amperage:
Make sure that both devices together do not equal more than 16 Amps. Both Z-Wave smart outlets can handle 10 Amps on their own, but together, cannot go over 16A — So, if you have something that’s 10 Amps on side #1, you can only use something that’s 6 Amps on side #2.

Note: It is not recommended plugging in space (electric) heaters, or any other appliances that may present a hazardous condition due to unattended, unintentional, or automatic power control.

**If you are having issues pairing your device, please make sure you are within range above. If you are confident you are, please click on the, “Exclusion / Device Removal” tab below to exclude your device first**

-Step 3-
Adding (Including) to the Network & Completing the Setup Process

Alright, let’s include your Z-Wave device to your network!

Please do not plug in your device until you start the actual inclusion process — this plug has, “Auto-Inclusion” so if you plug it in too early, it will not auto-include.

Including Steps:

  • Press, “Add a Thing” and it will automatically start looking for devices
  • Plug in your device and let it find the signal from the HUB.
    • If successful, your device will flash twice (NOTE: Auto-Inclusion will time out after 30 seconds)
    • If it does not flash within 30 seconds, please use the alternate method of pairing which is pressing the middle button 6x within 1 second.
  • You should now see that your device is detected
    • It will show, “Inovelli 2-Channel Smart Plug w/Scene” depending on which version you purchased
  • After your device was detected, press, “Save” (or if you’d like to rename your device, you can do that and then click, “Save”)
  • Once you click, “Save” a pop up will appear asking you to, “Confirm Paired Devices” — Click, “OK”

STILL CAN’T GET IT TO PAIR? You may need to exclude the device first. While this is rare, sometimes it happens. Please click see the, “Exclusion / Device Removal” section below. Once that’s completed, please return here.

Testing Your Switch

  • First, at the, “My Home” screen, click on your switch (Inovelli 2-Channel Smart Plug)
  • You should see the following:
    • Main Switch = This controls both Channel 1 & Channel 2
    • Channel 1 = Right Outlet
    • Channel 2 = Left Outlet
  • When you press the, “Main Switch” (located at the top), it should turn on and off both Channels, giving you simultaneous control of both
  • You can control each channels individually by pressing, “Channel 1” and “Channel 2”

RENAMING THE CHANNELS: You may have noticed that you cannot rename the individual channels from within the SmartThings app. This is a limitation on SmartThings end. There are, however, two routes you can take to work around this:

  1. Renaming the devices in IDE (Step 4)
  2. Installing our Device Handler (Step 5)

Either way is fine — if you aren’t looking for the scene function that the handler offers (ie: Press the button 4x and activate a scene such as all the lights turning off, doors lock and temperature set to 68) then Option #1, will work just fine.

**If you are having issues pairing your device, please make sure you are within range above. If you are confident you are, please click on the, “Exclusion / Device Removal” tab below to exclude your device first**

-Step 4-
Renaming the Channels (ie: Channel 1 & Channel 2)

NOTE: If you plan on installing our custom handler, please skip this step and go to, “Step 5”. Otherwise, let’s rename those channels!

You may have noticed that there is no way to edit the two channels (individual outlets) within SmartThings. This is a limitation on SmartThings end and is unfortunate.

However, there is a workaround (with limitations) that can be used that’s helpful if you have Amazon Alexa or Google Home, so you’re not saying, “Alexa, turn on Family Room Switch Channel 1”.

NOTE: The limitations with this workaround are as follows:

  • You will need to use SmartThings IDE (don’t worry, step by step instructions are below)
  • When the names are changed, it will not show up in the actual SmartThings app on the screen pictured above
    • However, if you setup a Light Schedule or use a SmartApp, the new names will show up

Our recommendation is to do this step (especially if you have Amazon Alexa or Google Home) as it will help you keep track of the devices when you start to automate things.

Let’s get started.

Go to SmartThings IDE website:
If you’re not familiar with IDE, it’s actually a really great resource. This is the, “engine” under the hood of your HUB. You can do a lot of customizations that aren’t able to be done from within the app.

  • Go to: https://graph.api.smartthings.com
  • If you do not have an account, create one and use the same credentials as you have for your phone app
  • Once registered, click on, “My Locations”
  • Then click on the HUB your Inovelli switch is paired to
    • Confirm your HUB and then click, “My Devices”
  • Click on your Inovelli (or Show Home) smart plug
    • If you forgot what you named it, you can find it by looking under the, “Type” column — it should say, “Inovelli 2-Channel Smart Plug” or “Show Home 2-Channel Smart Plug” depending on the version you have
  • Scroll down to where it says, “Child Devices” and click on, “Channel 1”
  • At the top of the page you should see, “Switch Child Device Device Channel 1”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Click on, “My Devices” and again, click on your Inovelli switch
  • Scroll down again to where it says, “Child Devices” and click on, “Channel 2”
  • At the top of the page you should see, “Switch Child Device Device Channel 2”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Finally, click on, “My Devices” again and click on your Inovelli switch
  • Scroll down one last time to where it says, “Child Devices” and confirm that, “Channel 1” and “Channel 2” have been renamed.

That’s it! You’ve successfully renamed your device endpoints. Remember, this will not reflect in the app except if you’re creating an automation (ie: Smart Lighting SmartApp).

Amazon Alexa and Google Home users — remember to login to your phone app and refresh the devices and the new names should show up.

Amazon Alexa Directions for Refreshing:

  • Go to the menu and select, “Smart Home”
  • Click on the (?) at the top right of the screen
  • Scroll to the bottom and select, “Discover Devices”

Google Home Directions for Refreshing:
Update: You no longer need to refresh your products via Google Home. However, if you are not seeing your devices there, you will have to unlink and then re-link your devices using the instructions below.

  • Go to the menu and select, “Home Control”
  • Make sure you are on the, “Devices” tab and push the three dots on the top right of the screen and select, “Manage Accounts”
  • Under, “Linked Services” select SmartThings and press, “Unlink”
  • Confirm by pressing, “Unlink”
  • Then, under, “Add New”, scroll down to, “SmartThings / Samsung Connect” and select it
  • Login with your SmartThings credentials
  • Then you will see a SmartThings page that says, “Authorize Google to access your Works With SmartThings devices” — click on the, “From” (it says, “Select One”) and select your Location
  • Then, press, “Authorize”
  • You should see all your new devices

-Step 5-
Adding the, “Advanced Button Control” SmartApp & Our Custom Device Handler

NOTE: If you’re just looking to change the names of the individual channels, and do not need the scene function, please see Step 4.

While this step is optional, we’ve found that if you’re experiencing any issues with your plug such as, “unresponsiveness”, or “freezing” our handlers will help. There seems to be some sort of bug with the default SmartThings handler with a small amount of users. This will also add, “Scene” functionality to your plug (ie: double tap to activate a bed-time scene where all lights shut off, doors lock and temperature is set to 68).

For the most up-to-date Device Handler Code, please see the following links:

Once you have the code from the above links, please follow two steps below to complete the installation (then move onto setting up your scene in Step 5):


Step 1 - Installation

Step 2 - Changing the Device Type

-Step 6-
Setting up your Plug with the, “Advanced Button Controller” SmartApp

Almost there – the hard part is done! Now we’ll show you how to set up your scene using the SmartApp you just installed.

  • Open up your SmartThings app
  • Click on, “Marketplace”
  • Next, click on, “SmartApps”
  • Scroll down to the bottom and click on, “My Apps”
  • Create a new button device mapping by following the steps below:
    • Step 1: Select Your Button Device – click on your NZW37 plug
    • Step 2: Configure Your Buttons – see below for detailed instructions

Configuring Your Switch (detailed instructions)
Regardless of what you choose, make sure you choose, “When Pushed” and NOT, “When Held”. More to come below.

Example #1 – Bedtime Scene: Turn off all lights and lock door(s)

  • Click on the (+) sign by, “Switches (Turn Off)”
  • Select the lights (or switches) you’d like to turn off under the, “When Pushed” section and click, “Done”
  • Scroll down and click on the (+) sign by, “Locks (Lock Only)”
  • Select the lock(s) you’d like locked under the, “When Pushed” section and click, “Done”
  • Then click, “Save” and then click, “Save” Again
  • You should see a confirmation

Go ahead and test it out by pressing the manual button 4x on your NZW37. Make sure to press it rapidly.

Example #2 – Movie Scene: Turn off all lights and turn on colored lights

  • Click on the (+) sign by, “Switches (Turn Off)”
  • Select the lights (or switches) you’d like to turn off under the, “When Pushed” section and click, “Done”
  • Scroll up and click on the (+) sign by, “Switches (Turn On)”
  • Select the light(s) you’d like turned on under the, “When Pushed” section and click, “Done”
  • Then click, “Save” and then click, “Save” Again
  • You should see a confirmation

Alternately, instead of pressing, “Switches (Turn On)”, you could select “Dimmers (On to Level – Group 1)” or if you’ve created a Routine within the smart app, you can actually engage a routine (scroll to the bottom where it says, “Run Routine”).

These are just some ideas — the sky is the limit!

-Step 7-
Run a Z-Wave Refresh to Update Your Mesh Network With Your New Plug (OPTIONAL: But Recommended)

This step is highly recommended whenever a new Z-Wave device is added to your network. It tells your HUB to re-map the network which, ultimately, will make your network faster and more efficient.

Z-Wave Refresh Steps:

  • In the SmartThings app, click on the, “Menu” button
  • Then click, “Hub is Online”
  • Next click, “Z-Wave Utilities”
  • Next click, “Repair Z-Wave Network”
  • Finally, click, “Start Z-Wave Network Repair”
  • Wait 5-10 minutes for your SmartThings HUB to re-map (discover) the network
    NOTE: Do not touch anything on your network during this time

Congratulations, you now have a smart plug!

-Device Removal-
Removing Your Smart Plug From SmartThings

Please follow the below directions to exclude or remove your smart plug from your SmartThings HUB.
(NOTE: this is the same process for SmartThings HUB’s 1.0 & 2.0)


Exclusion Steps - Use if having issues Pairing

Removal Steps - Use only for Removing a Device

**If you are having issues removing/excluding your device, try removing the device directly next to the HUB. This will solve 95% of all problems you may have when removing**

Full Installation Videos

(Coming Soon)

Below you will find our full installation videos for the Smart Switch.  There are two videos that will be useful for when you set up your smart plug. The first video shows the entire pairing process, while the second video helps you set up a schedule with your smart plug (ie: if you want your plug to turn on and off at certain times). Thank you for your purchase and we hope you enjoy your product!

SmartThings Light Schedule Setup

Step by Step Instructions – iOS

(Android Users, please click here or scroll up to the top)

– Step 1 –
Gather Your Materials

Materials Needed:

  • Grounded Outlet
  • Cell Phone or Tablet
  • SmartThings HUB 1.0 or 2.0

Next, we’ll locate an indoor outlet which is grounded and within the recommended distance from your Z-Wave Hub/Gateway.

When you’re ready to select your plug’s location, please move onto, “Step 2”.

Walls, furniture, and other obstructions may affect the communication between the Plug-In Module and your Hub/Gateway, so please keep this in mind when selecting your location.

**If you are having issues pairing your device, please make sure you are within range above. If you are confident you are, please click on the, “Exclusion / Device Removal” tab below to exclude your device first**

-Step 2-
Select Your Location

Please use the below Z-Wave Worksheet to determine whether or not your location is suitable for your Z-Wave device.

Here’s how to use the Z-Wave Worksheet:

  • Go to where you want your switch to be located (or where it’s already located) and look straight towards your HUB (or nearest Z-Wave repeater)
  • Count how many walls, furniture, or other obstructions are in the way and write the down
  • Then use the chart and figures below to figure out if the switch should be within range

Z-Wave Worksheet (from your instructions)
Please use the below to calculate whether or not your switch is within range.
(NOTE: you can ignore the, “Page 2” below — this picture is taken from our instruction manual):

 

A Note on Max Amperage:
Make sure that both devices together do not equal more than 16 Amps. Both Z-Wave smart outlets can handle 10 Amps on their own, but together, cannot go over 16A — So, if you have something that’s 10 Amps on side #1, you can only use something that’s 6 Amps on side #2.

Note: It is not recommended plugging in space (electric) heaters, or any other appliances that may present a hazardous condition due to unattended, unintentional, or automatic power control.

**If you are having issues pairing your device, please make sure you are within range above. If you are confident you are, please click on the, “Exclusion / Device Removal” tab below to exclude your device first**

-Step 3-
Adding (Including) to the Network & Completing the Setup Process

Alright, let’s include your Z-Wave device to your network!

Please do not plug in your device until you start the actual inclusion process — this plug has, “Auto-Inclusion” so if you plug it in too early, it will not auto-include.

Including Steps:

  • Press, “Add a Thing” and it will automatically start looking for devices
  • Plug in your device and let it find the signal from the HUB.
    • If successful, your device will flash twice (NOTE: Auto-Inclusion will time out after 30 seconds)
    • If it does not flash within 30 seconds, please use the alternate method of pairing which is pressing the middle button 6x within 1 second.
  • You should now see that your device is detected
    • It will show, “Inovelli 2-Channel Smart Plug w/Scene” depending on which version you purchased
  • After your device was detected, press, “Save” (or if you’d like to rename your device, you can do that and then click, “Save”)
  • Once you click, “Save” a pop up will appear asking you to, “Confirm Paired Devices” — Click, “OK”

STILL CAN’T GET IT TO PAIR? You may need to exclude the device first. While this is rare, sometimes it happens. Please click see the, “Exclusion / Device Removal” section below. Once that’s completed, please return here.

Testing Your Switch

  • First, at the, “My Home” screen, click on your switch (Inovelli 2-Channel Smart Plug)
  • You should see the following:
    • Main Switch = This controls both Channel 1 & Channel 2
    • Channel 1 = Right Outlet
    • Channel 2 = Left Outlet
  • When you press the, “Main Switch” (located at the top), it should turn on and off both Channels, giving you simultaneous control of both
  • You can control each channels individually by pressing, “Channel 1” and “Channel 2”

RENAMING THE CHANNELS: You may have noticed that you cannot rename the individual channels from within the SmartThings app. This is a limitation on SmartThings end. There are, however, two routes you can take to work around this:

  1. Renaming the devices in IDE (Step 4)
  2. Installing our Device Handler (Step 5)

Either way is fine — if you aren’t looking for the scene function that the handler offers (ie: Press the button 4x and activate a scene such as all the lights turning off, doors lock and temperature set to 68) then Option #1, will work just fine.

**If you are having issues pairing your device, please make sure you are within range above. If you are confident you are, please click on the, “Exclusion / Device Removal” tab below to exclude your device first**

-Step 4-
Renaming the Channels (ie: Channel 1 & Channel 2)

NOTE: If you plan on installing our custom handler, please skip this step and go to, “Step 5”. Otherwise, let’s rename those channels!

You may have noticed that there is no way to edit the two channels (individual outlets) within SmartThings. This is a limitation on SmartThings end and is unfortunate.


(Shown on an Android Phone above)

However, there is a workaround (with limitations) that can be used that’s helpful if you have Amazon Alexa or Google Home, so you’re not saying, “Alexa, turn on Family Room Switch Channel 1”.

NOTE: The limitations with this workaround are as follows:

  • You will need to use SmartThings IDE (don’t worry, step by step instructions are below)
  • When the names are changed, it will not show up in the actual SmartThings app on the screen pictured above
    • However, if you setup a Light Schedule or use a SmartApp, the new names will show up

Our recommendation is to do this step (especially if you have Amazon Alexa or Google Home) as it will help you keep track of the devices when you start to automate things.

Let’s get started.

Go to SmartThings IDE website:
If you’re not familiar with IDE, it’s actually a really great resource. This is the, “engine” under the hood of your HUB. You can do a lot of customizations that aren’t able to be done from within the app.

  • Go to: https://graph.api.smartthings.com
  • If you do not have an account, create one and use the same credentials as you have for your phone app
  • Once registered, click on, “My Locations”
  • Then click on the HUB your Inovelli switch is paired to
    • Confirm your HUB and then click, “My Devices”
  • Click on your Inovelli (or Show Home) smart plug
    • If you forgot what you named it, you can find it by looking under the, “Type” column — it should say, “Inovelli 2-Channel Smart Plug” or “Show Home 2-Channel Smart Plug” depending on the version you have
  • Scroll down to where it says, “Child Devices” and click on, “Channel 1”
  • At the top of the page you should see, “Switch Child Device Device Channel 1”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Click on, “My Devices” and again, click on your Inovelli switch
  • Scroll down again to where it says, “Child Devices” and click on, “Channel 2”
  • At the top of the page you should see, “Switch Child Device Device Channel 2”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Finally, click on, “My Devices” again and click on your Inovelli switch
  • Scroll down one last time to where it says, “Child Devices” and confirm that, “Channel 1” and “Channel 2” have been renamed.

That’s it! You’ve successfully renamed your device endpoints. Remember, this will not reflect in the app except if you’re creating an automation (ie: Smart Lighting SmartApp).

Amazon Alexa and Google Home users — remember to login to your phone app and refresh the devices and the new names should show up.

Amazon Alexa Directions for Refreshing:

  • Go to the menu and select, “Smart Home”
  • Click on the (?) at the top right of the screen
  • Scroll to the bottom and select, “Discover Devices”

Google Home Directions for Refreshing:
Update: You no longer need to refresh your products via Google Home. However, if you are not seeing your devices there, you will have to unlink and then re-link your devices using the instructions below.

  • Go to the menu and select, “Home Control”
  • Make sure you are on the, “Devices” tab and push the three dots on the top right of the screen and select, “Manage Accounts”
  • Under, “Linked Services” select SmartThings and press, “Unlink”
  • Confirm by pressing, “Unlink”
  • Then, under, “Add New”, scroll down to, “SmartThings / Samsung Connect” and select it
  • Login with your SmartThings credentials
  • Then you will see a SmartThings page that says, “Authorize Google to access your Works With SmartThings devices” — click on the, “From” (it says, “Select One”) and select your Location
  • Then, press, “Authorize”
  • You should see all your new devices

-Step 5-
Adding the, “Advanced Button Control” SmartApp & Our Custom Device Handler

NOTE: If you’re just looking to change the names of the individual channels, and do not need the scene function, please see Step 4.

While this step is optional, we’ve found that if you’re experiencing any issues with your plug such as, “unresponsiveness”, or “freezing” our handlers will help. There seems to be some sort of bug with the default SmartThings handler with a small amount of users. This will also add, “Scene” functionality to your plug (ie: double tap to activate a bed-time scene where all lights shut off, doors lock and temperature is set to 68).

For the most up-to-date Device Handler Code, please see the following links:

Once you have the code from the above links, please follow two steps below to complete the installation (then move onto setting up your scene in Step 5):


Step 1 - Installation

Step 2 - Changing the Device Type

-Step 6-
Setting up your Plug with the, “Advanced Button Controller” SmartApp

Almost there – the hard part is done! Now we’ll show you how to set up your scene using the SmartApp you just installed.

  • Open up your SmartThings app
  • Click on, “Marketplace”
  • Next, click on, “SmartApps”
  • Scroll down to the bottom and click on, “My Apps”
  • Create a new button device mapping by following the steps below:
    • Step 1: Select Your Button Device – click on your NZW37 plug
    • Step 2: Configure Your Buttons – see below for detailed instructions

Configuring Your Switch (detailed instructions)
Regardless of what you choose, make sure you choose, “When Pushed” and NOT, “When Held”. More to come below.

Example #1 – Bedtime Scene: Turn off all lights and lock door(s)

  • Click on the (+) sign by, “Switches (Turn Off)”
  • Select the lights (or switches) you’d like to turn off under the, “When Pushed” section and click, “Done”
  • Scroll down and click on the (+) sign by, “Locks (Lock Only)”
  • Select the lock(s) you’d like locked under the, “When Pushed” section and click, “Done”
  • Then click, “Save” and then click, “Save” Again
  • You should see a confirmation

Go ahead and test it out by pressing the manual button 4x on your NZW37. Make sure to press it rapidly.

Example #2 – Movie Scene: Turn off all lights and turn on colored lights

  • Click on the (+) sign by, “Switches (Turn Off)”
  • Select the lights (or switches) you’d like to turn off under the, “When Pushed” section and click, “Done”
  • Scroll up and click on the (+) sign by, “Switches (Turn On)”
  • Select the light(s) you’d like turned on under the, “When Pushed” section and click, “Done”
  • Then click, “Save” and then click, “Save” Again
  • You should see a confirmation

Alternately, instead of pressing, “Switches (Turn On)”, you could select “Dimmers (On to Level – Group 1)” or if you’ve created a Routine within the smart app, you can actually engage a routine (scroll to the bottom where it says, “Run Routine”).

These are just some ideas — the sky is the limit!

-Step 7-
Run a Z-Wave Refresh to Update Your Mesh Network With Your New Plug (OPTIONAL: But Recommended)

This step is highly recommended whenever a new Z-Wave device is added to your network. It tells your HUB to re-map the network which, ultimately, will make your network faster and more efficient.

Z-Wave Refresh Steps:

  • In the SmartThings app, click on the, “More” button (bottom right)
  • Then click, “Hub is Online”
  • Next click, “Z-Wave Utilities”
  • Next click, “Repair Z-Wave Network”
  • Finally, click, “Start Z-Wave Network Repair”
  • Wait 5-10 minutes for your SmartThings HUB to re-map (discover) the network
    NOTE: Do not touch anything on your network during this time

Congratulations, you now have a smart plug!

-Device Removal-
Removing Your Smart Plug From SmartThings

Please follow the below directions to exclude or remove your smart plug from your SmartThings HUB.
(NOTE: this is the same process for SmartThings HUB’s 1.0 & 2.0)


Exclusion Steps - Use if having issues Pairing

Removal Steps - Use only for Removing a Device

**If you are having issues removing/excluding your device, try removing the device directly next to the HUB. This will solve 95% of all problems you may have when removing**

Full Installation Videos

(Coming Soon)

Below you will find our full installation videos for the Smart Switch.  There are two videos that will be useful for when you set up your smart plug. The first video shows the entire pairing process, while the second video helps you set up a schedule with your smart plug (ie: if you want your plug to turn on and off at certain times). Thank you for your purchase and we hope you enjoy your product!

SmartThings Light Schedule Setup