NZW97 Quick Setup for SmartThings Users

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Thank you for your purchase of the NZW97 Smart Plug. If you run into any problems along the way, please contact us. We’re here to help!

Step by Step Instructions – Android Users

(iOS Users, please click here or scroll down about halfway)

– Step 1 –
Gather Your Materials & Find an Appropriate Outlet

Materials Needed:

  • Grounded Outlet
  • Cell Phone or Tablet
  • SmartThings HUB 1.0 or 2.0

Locate an outdoor outlet which is grounded and within the recommended distance (less than 30ft) from your Z-Wave Hub/Gateway or nearest Z-Wave Repeater.

Walls, furniture, and other obstructions may affect the communication between the Plug-In Module and your Hub/Gateway, so please keep this in mind when selecting your location.

**If you are having issues pairing your device, please ensure your switch is within range of your HUB. 95% of the pairing/including failures stem from this issue. Best practice is to start with Z-Wave products near your HUB and build your network out. The more Z-Wave devices, the more efficient your network.**

-Step 2-
Preparing Your Module For Installation (IMPORTANT)

This module is equipped with, “Auto-Inclusion”. What that means is that as soon as it’s plugged in for the first time, it will start the auto-inclusion process which tells your HUB (ie: SmartThings) it’s ready to be included into the network. Unfortunately, this only lasts 30 seconds before it times out and you’ll have to use the backup method. So, leave the module unplugged until you press, “Add a Thing” in SmartThings.

In addition, make sure that both devices together do not equal more than 15 Amps. Both Z-Wave Outlets can handle 15 Amps on their own, but if using them together, please do not exceed a total of 15 Amps — So, if you have something that’s 10 Amps in the, “Z-Wave Outlet 1”, you can only use something that’s 5 Amps in, “Z-Wave Outlet 2”.

Note: It is not recommended plugging in space (electric) heaters, or any other appliances that may present a hazardous condition due to unattended, unintentional, or automatic power control.

**If you are having issues pairing your device, please ensure your switch is within range of your HUB. 95% of the pairing/including failures stem from this issue. Best practice is to start with Z-Wave products near your HUB and build your network out. The more Z-Wave devices, the more efficient your network.**

-Step 3-
Adding (Including) to the Network & Completing the Setup Process

Alright, let’s include your Z-Wave device to your network!

Please do not plug in your device until you start the actual inclusion process — this plug has, “Auto-Inclusion” so if you plug it in too early, it will not auto-include.

Including Steps:

  • Press, “Add a Thing” and it will automatically start looking for devices
  • Plug in your device and let it find the signal from the HUB.
    • If successful, your device will flash twice (NOTE: Auto-Inclusion will time out after 30 seconds)
    • If it does not flash within 30 seconds, please use the alternate method of pairing which is pressing the middle button 6x within 1 second.
  • You should now see that your device is detected
    • It will show, “Inovelli 2-Channel Smart Plug” or “Outdoor Inovelli 2-Channel Smart Plug” (either will work and are designed for our 2-Channel modules)
  • After your device was detected, press, “Save” (or if you’d like to rename your device, you can do that and then click, “Save”)
  • Once you click, “Save” a pop up will appear asking you to, “Confirm Paired Devices” — Click, “OK”

Testing Your Switch

  • First, at the, “My Home” screen, click on your switch (Inovelli 2-Channel Smart Plug)
  • You should see the following:
    • Main Switch = This controls both Channel 1 & Channel 2
    • Channel 1 = Right Outlet
    • Channel 2 = Left Outlet
  • When you press the, “Main Switch” (located at the top), it should turn on and off both Channels, giving you simultaneous control of both
  • You can control each channels individually by pressing, “Channel 1” and “Channel 2”

Congratulations, you now have a fully functional 2-Channel smart plug!

**If you are having issues pairing your device, please ensure your switch is within range of your HUB. 95% of the pairing/including failures stem from this issue. Best practice is to start with Z-Wave products near your HUB and build your network out. The more Z-Wave devices, the more efficient your network.**

-Step 4 (Optional)-
Renaming the Individual Outlets (ie: Channel 1 & Channel 2)

NOTE: the video in this section was created for our indoor 2-Channel, but the same process holds true for our outdoor version.

You may have noticed that there is no way to edit the two channels (individual outlets) within SmartThings. This is a limitation on SmartThings end and is unfortunate.

However, there is a workaround (with limitations) that can be used that’s helpful if you have Amazon Alexa or Google Home, so you’re not saying, “Alexa, turn on Family Room Switch Channel 1”.

NOTE: The limitations with this workaround are as follows:

  • You will need to use SmartThings IDE (don’t worry, step by step instructions are below)
  • When the names are changed, it will not show up in the actual SmartThings app on the screen pictured above
    • However, if you setup a Light Schedule or use a SmartApp, the new names will show up

Our recommendation is to do this step (especially if you have Amazon Alexa or Google Home) as it will help you keep track of the devices when you start to automate things.

Let’s get started.

Go to SmartThings IDE website:
If you’re not familiar with IDE, it’s actually a really great resource. This is the, “engine” under the hood of your HUB. You can do a lot of customizations that aren’t able to be done from within the app.

  • Go to: https://graph.api.smartthings.com
  • If you do not have an account, create one and use the same credentials as you have for your phone app
  • Once registered, click on, “My Locations”
  • Then click on the HUB your Inovelli switch is paired to
    • Confirm your HUB and then click, “My Devices”
  • Click on your Inovelli (or Show Home) smart plug
    • If you forgot what you named it, you can find it by looking under the, “Type” column — it should say, “Inovelli 2-Channel Smart Plug” or “Show Home 2-Channel Smart Plug” depending on the version you have
  • Scroll down to where it says, “Child Devices” and click on, “Channel 1”
  • At the top of the page you should see, “Switch Child Device Device Channel 1”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Click on, “My Devices” and again, click on your Inovelli switch
  • Scroll down again to where it says, “Child Devices” and click on, “Channel 2”
  • At the top of the page you should see, “Switch Child Device Device Channel 2”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Finally, click on, “My Devices” again and click on your Inovelli switch
  • Scroll down one last time to where it says, “Child Devices” and confirm that, “Channel 1” and “Channel 2” have been renamed.

That’s it! You’ve successfully renamed your device endpoints. Remember, this will not reflect in the app except if you’re creating an automation (ie: Smart Lighting SmartApp).

Amazon Alexa and Google Home users — remember to login to your phone app and refresh the devices and the new names should show up.

Amazon Alexa Directions for Refreshing:

  • Go to the menu and select, “Smart Home”
  • Click on, “Devices”
  • Scroll to the bottom and select, “Discover”

Google Home Directions for Refreshing:

  • Go to the menu and select, “Home Control”
  • Make sure you are on the, “Devices” tab and push the three dots on the top right of the screen and select, “Manage Accounts”
  • Under, “Linked Services” select SmartThings and press, “Check for new devices”

Full Installation Videos

(Coming Soon)

Below you will find the full installation videos for the Plug-In Module. Thank you for your purchase and we hope you enjoy your product!

Full Installation Video

Step by Step Instructions – Android Users

(iOS Users, please click here or scroll down about halfway)

– Step 1 –
Gather Your Materials & Find an Appropriate Outlet

Materials Needed:

  • Grounded Outlet
  • iPhone or iPad
  • SmartThings HUB 1.0 or 2.0

Locate an outdoor outlet which is grounded and within the recommended distance (less than 30ft) from your Z-Wave Hub/Gateway.

Walls, furniture, and other obstructions may affect the communication between the Plug-In Module and your Hub/Gateway, so please keep this in mind when selecting your location.

**If you are having issues pairing your device, please ensure your switch is within range of your HUB. 95% of the pairing/including failures stem from this issue. Best practice is to start with Z-Wave products near your HUB and build your network out. The more Z-Wave devices, the more efficient your network.**

-Step 2-
Preparing Your Module For Installation (IMPORTANT)

This module is equipped with, “Auto-Inclusion”. What that means is that as soon as it’s plugged in for the first time, it will start the auto-inclusion process which tells your HUB (ie: SmartThings) it’s ready to be included into the network. Unfortunately, this only lasts 30 seconds before it times out and you’ll have to use the backup method. So, leave the module unplugged until you press, “Add a Thing” in SmartThings.

In addition, make sure that both devices together do not equal more than 15 Amps. Both Z-Wave Outlets can handle 15 Amps on their own, but if using them together, please do not exceed a total of 15 Amps — So, if you have something that’s 10 Amps in the, “Z-Wave Outlet 1”, you can only use something that’s 5 Amps in, “Z-Wave Outlet 2”.

Note: It is not recommended plugging in space (electric) heaters, or any other appliances that may present a hazardous condition due to unattended, unintentional, or automatic power control.

**If you are having issues pairing your device, please ensure your switch is within range of your HUB. 95% of the pairing/including failures stem from this issue. Best practice is to start with Z-Wave products near your HUB and build your network out. The more Z-Wave devices, the more efficient your network.**

-Step 3-
Adding (Including) to the Network & Completing the Setup Process

Alright, let’s include your Z-Wave device to your network!

Please do not plug in your device until you start the actual inclusion process — this plug has, “Auto-Inclusion” so if you plug it in too early, it will not auto-include.

Including Steps:

  • Press, “Add a Thing” and it will automatically start looking for devices
  • Plug in your device and let it find the signal from the HUB.
    • If successful, your device will flash twice (NOTE: Auto-Inclusion will time out after 30 seconds)
    • If it does not flash within 30 seconds, please use the alternate method of pairing which is pressing the middle button 6x within 2 seconds.
  • You should now see that your device is detected
    • It will show, “Inovelli 2-Channel Smart Plug” or “Outdoor Inovelli 2-Channel Smart Plug” (they both are the same)
  • After your device was detected, press, “Save” (or if you’d like to rename your device, you can do that and then click, “Save”)
  • Once you click, “Save” a pop up will appear asking you to, “Confirm Paired Devices” — Click, “OK”

Testing Your Switch

  • First, at the, “My Home” screen, click on your switch (Inovelli 2-Channel Smart Plug)
  • You should see the following:
    • Main Switch = This controls both Channel 1 & Channel 2
    • Channel 1 = Right Outlet
    • Channel 2 = Left Outlet
  • When you press the, “Main Switch” (located at the top), it should turn on and off both Channels, giving you simultaneous control of both
  • You can control each channels individually by pressing, “Channel 1” and “Channel 2”

Congratulations, you now have a fully functional 2-Channel smart plug!

**If you are having issues pairing your device, please ensure your switch is within range of your HUB. 95% of the pairing/including failures stem from this issue. Best practice is to start with Z-Wave products near your HUB and build your network out. The more Z-Wave devices, the more efficient your network.**

-Step 4 (Optional)-
Renaming the Individual Outlets (ie: Channel 1 & Channel 2)

NOTE: the video in this section was created for our indoor 2-Channel, but the same process holds true for our outdoor version.

You may have noticed that there is no way to edit the two channels (individual outlets) within SmartThings. This is a limitation on SmartThings end and is unfortunate.

However, there is a workaround (with limitations) that can be used that’s helpful if you have Amazon Alexa or Google Home, so you’re not saying, “Alexa, turn on Family Room Switch Channel 1”.

NOTE: The limitations with this workaround are as follows:

  • You will need to use SmartThings IDE (don’t worry, step by step instructions are below)
  • When the names are changed, it will not show up in the actual SmartThings app on the screen pictured above
    • However, if you setup a Light Schedule or use a SmartApp, the new names will show up

Our recommendation is to do this step (especially if you have Amazon Alexa or Google Home) as it will help you keep track of the devices when you start to automate things.

Let’s get started.

Go to SmartThings IDE website:
If you’re not familiar with IDE, it’s actually a really great resource. This is the, “engine” under the hood of your HUB. You can do a lot of customizations that aren’t able to be done from within the app.

  • Go to: https://graph.api.smartthings.com
  • If you do not have an account, create one and use the same credentials as you have for your phone app
  • Once registered, click on, “My Locations”
  • Then click on the HUB your Inovelli switch is paired to
    • Confirm your HUB and then click, “My Devices”
  • Click on your Inovelli (or Show Home) smart plug
    • If you forgot what you named it, you can find it by looking under the, “Type” column — it should say, “Inovelli 2-Channel Smart Plug” or “Show Home 2-Channel Smart Plug” depending on the version you have
  • Scroll down to where it says, “Child Devices” and click on, “Channel 1”
  • At the top of the page you should see, “Switch Child Device Device Channel 1”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Click on, “My Devices” and again, click on your Inovelli switch
  • Scroll down again to where it says, “Child Devices” and click on, “Channel 2”
  • At the top of the page you should see, “Switch Child Device Device Channel 2”
  • Click, “Edit” at the bottom of the page
  • Under where it says, “Label”, please rename your device to whatever you’d like and click, “Update”
  • Finally, click on, “My Devices” again and click on your Inovelli switch
  • Scroll down one last time to where it says, “Child Devices” and confirm that, “Channel 1” and “Channel 2” have been renamed.

That’s it! You’ve successfully renamed your device endpoints. Remember, this will not reflect in the app except if you’re creating an automation (ie: Smart Lighting SmartApp).

Amazon Alexa and Google Home users — remember to login to your phone app and refresh the devices and the new names should show up.

Amazon Alexa Directions for Refreshing*:

  • Go to the menu and select, “Smart Home”
  • Click on, “Devices”
  • Scroll to the bottom and select, “Discover”

Google Home Directions for Refreshing*:

  • Go to the menu and select, “Home Control”
  • Make sure you are on the, “Devices” tab and push the three dots on the top right of the screen and select, “Manage Accounts”
  • Under, “Linked Services” select SmartThings and press, “Check for new devices”

*Directions are from the Android app — iPhone may be different

Full Installation Videos

(Coming Soon)

Below you will find the full installation videos for the Plug-In Module. Thank you for your purchase and we hope you enjoy your product!

Full Installation Video